Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day. Please note that during peak periods or sales, processing times may be longer.
Shipping Rates and Delivery Estimates
- Standard Shipping: Estimated delivery time is 5-7 business days. Shipping costs are calculated at checkout based on the weight of your order and delivery location.
- Expedited Shipping: Estimated delivery time is 2-4 business days. Expedited shipping options are available at checkout for an additional fee.
Shipping Destinations
We currently ship to United States and Puerto Rico. If you are located outside of these areas, please contact us at [contact email] to inquire about international shipping options.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using the link provided in the email or by visiting our website and entering your tracking number.
Delivery Issues
If you experience any issues with delivery, such as a missing or damaged package, please contact us at [contact email] within 7 days of receiving your order. We will work with you to resolve the issue promptly.
Shipping Delays
While we strive to ensure timely delivery, please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, carrier delays, or customs processing. We are not responsible for delays caused by these factors.
Returns and Exchanges
Please refer to our [Return and Exchange Policy] for information on how to return or exchange items. Shipping costs for returns and exchanges are the responsibility of the customer unless the return is due to a mistake on our part.
Contact Us
For any questions or concerns regarding shipping, please contact our customer service team at [contact email] or [contact phone number]. We are here to assist you and ensure your shopping experience is as smooth as possible.